Hello, nice to meet you!

UX designer, researcher, educator and illustrator.
I speak accessible design that shakes the industry + 3 languages!

United Kingdom flag, union jackRussian flag, horizonal tri-color, top-bottom: white, blue, redVietnamese flag, red background with yello 5-point star in the middle
about me
Watercolour self-portrait of Lan waving at the viewer. She has mid-length bob, glasses and blue button-up shirt.

Sample of what Lan can offer

heart shape outline

Empathy and user-centred approach

an open palm waving

Building rapport for buy-in

3 squares connected with lines to each other in shape of a rectangle

Cross-functional teamwork

video camera

User research methodologies: A/B, usability testing, user interviews

hand with index finger pointing up, round lines on the tip of index finger denote tap interaction

Interaction design

1 rectangle on top with lines exiting from the bottom and splitting into two, connecting to the 2 rectangles below to form a hierarchy

Information architecture

Figma logo

Figma

small x derived from axure logo

Axure

Photoshop logo

Adobe Photoshop

line art of human with shoulder wide legs and arms open wide.

WCAG 2.1 accessibility guidelines, Section 508 ADA, CPACC

UserTesting logo

UserTesting

3 bars in a row growing in height from left to right

Google Analytics & Google apps

Case studies

Projects that Lan's most proud of. Feel free to reach out for any questions about the case studies!

eMotion Mood Tracker App Mockup

Energy account snapshot

Feb 2023 (2 months)

Unhelpful weekly kWh report turns into account summary to keep tabs on summer bills!

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Concept for digital showroom for Tekz Energy optimizer solutions. The 3d model of a house and car have interactive points for the different products. The website is displayed on a macbook screen and iPhone screen.

Energy optimiser showroom

December 2022 (1 month)

Promising exploration into how Tekz products can improve your home.

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4 mobile screens featured on top of a neutral light background with 5 colourful blobs of varying sizes. From left to right: onboarding screen that greets the new employee, success screen from the onboarding quiz featuring mint green highlights for the correct answer, calendar/dashboard screen with upcoming events for July 2021, and modal with event attendees for JPU Press Meeting as a horizontal slider of cards with profiles, names, job titles and departments.

Hoos Hoo - learn about your team

June 2021 (3 months)

UX redesign in a large multidisciplinary team at Mindgrub.

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eMotion Mood Tracker App Mockup

BoBo - order with a friend

March 2021 (3 months)

AI-powered bubble tea delivery app brings the in-store experience into the home.

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